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Instant Deployment | AI-Driven Automation | Holistic Service Ecosystem

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Xurrent - Service Management, Transformed

Xurrent is a no-code/low-code, AI-first service management platform that brings together ITSM, ESM, and ITOM into a single, high-performance solution. Designed to deploy fast and scale effortlessly, Xurrent replaces complexity with intelligent workflows that reduce manual tasks by up to 70% and deliver end-to-end service excellence across IT, HR, Sales, Finance, and beyond.

About Us

Core Capabilities

Automated workflows powered by AI, bridging traditional department boundaries to deliver seamless service workflows enterprise-wide.

Unified ITSM + ESM + ITOM

Unified ITSM + ESM + ITOM

Embedded throughout the platform—handling auto-classification, real-time KB updates, incident prediction, and proactive routing—to help your teams work smarter.

AI-Augmented Intelligence (Sera AI)

AI-Augmented Intelligence (Sera AI)

“Just-right” implementations allow businesses to go live in as little as four weeks—no marathon rollouts, no high-cost consultants.

Rapid, Low-Code Deployment

Rapid, Low-Code Deployment

Multi-tenant, cloud-native platform featuring AWS Bedrock integration, BYOK encryption, and compliance with ITIL, SOC-2, ISO—so you can automate without compromise.

Secure, Compliant SaaS Architecture

Secure, Compliant SaaS Architecture

Modern, mobile-friendly self-service portal with AI Virtual Agent—delivering instant assistance and automating routine requests—driving higher satisfaction and adoption.

Self-Service & Virtual Support

Self-Service & Virtual Support

No-code automation across processes— from incident routing to SLA enforcement and configuration—helping teams eliminate friction and boost productivity.

End-to-End Automation

End-to-End Automation

A powerful AI-powered CMDB visualizes asset dependencies, accelerates discovery, and enables predictive maintenance and service mapping.

Integrated IT Asset & Configuration Management

Integrated IT Asset & Configuration Management

Covers everything from Service Continuity, SIAM, Financial Management, Project & Portfolio Management, to Incident, Problem, Change, and Service Hierarchy management—driving deeper operational insights in one platform.

Comprehensive Functional Suite

Comprehensive Functional Suite

Why Choose Xurrent?

Feature

Benefit

Unified Workflow Engine

Eliminates tool silos and streamlines cross-team collaboration.

AI-Native Intelligence

Continuous optimization with auto-classification, KB updates, and proactive automation.

Fast, Lean Deployment

Go-live in weeks with low-code flexibility—fast ROI, fewer dependencies.

Enterprise-Grade Security

Multi-tier compliance keeps your data secure without barriers.

All-in-One ESM Platform

Manages service for IT, HR, Sales, Finance—everything under one roof.

Superior Self-Service UX

Virtual Agent + mobile portal for improved satisfaction and reduced support load.

Real-Time Visibility

Dashboards, analytics, and comprehensive modules for clear decision-making.

How We Can Help You Accelerate with Xurrent

Licensing & Subscription

Simplify your Xurrent journey with us. From new licenses to renewals, we provide cost-effective subscriptions and hassle-free management—so you stay compliant while unlocking maximum value from your investment.

Deployment & Integration

Deploy Xurrent tailored to your functional needs—ITSM, ESM, ITOM—integrating seamlessly with your ecosystem.

Ongoing Automation Management

Optimize, tune AI workflows, and monitor performance through continuous enhancement services.

Strategic Process Design

Align your process map with Xurrent’s automation capabilities for maximum impact and alignment to your goals.

User Adoption & Training

Facilitate rapid adoption with hands-on training, best practice guidance, and on boarding resources.

Ready for Smart, Fast, and Secure Service Management?

Get in touch for a personalized demo and discover how Xurrent can transform your service delivery—faster, smarter, and more agile than ever before.

    Curious about Xurrent?

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