MLE Systems is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect: We may collect the following types of personal data:
– Contact Information: Name, email address, phone number, job title, company
– Technical Information: IP address, browser type, device information, referral sources
– Usage Data: Pages visited, time spent on site, actions taken
– Voluntary Submissions: Information you submit via forms, email, or phone

2. How We Use Your Information: We use your information to:
– Respond to inquiries and provide our services
– Improve website functionality and user experience
– Send updates or marketing communications (only with your consent)
– Analyze website traffic using tools like Google Analytics
– Ensure the security of our website and systems

3. Methods of Data Collection: Data is collected through:
– Website forms (contact, inquiry, etc.)
– Cookies and similar tracking technologies
– Analytics tools
– Emails, phone calls, or other direct interactions
– Public or third-party sources (with your consent)

4. Cookies and Tracking: We use cookies to improve your browsing experience and analyze how visitors use our website. These include:
– Essential Cookies: For basic website functionality
– Analytics Cookies: For performance insights
– Functional Cookies: To remember preferences
– Marketing Cookies: For promotional content (if used)
You can control cookies through your browser settings at any time.

5. Information Sharing: We do not sell your personal information. We may share your data with:
– Trusted service providers (e.g., hosting, analytics, CRM)
– Technology partners (e.g., Oracle, ServiceNow) when necessary
– Regulatory or legal authorities when required by law
All third parties we work with follow strict confidentiality and data protection obligations.

6. Data Security: We use modern security practices to protect your personal information, including:
– SSL encryption
– Secure server infrastructure
– Access controls
– Regular monitoring and updates
No method of data transmission is 100% secure, but we take every reasonable step to protect your data.

7. Data Retention: We retain your personal information:
– As long as necessary to fulfill the purposes outlined in this policy
– To comply with legal, accounting, or reporting obligations
– Until you request deletion, in accordance with your rights
Backup copies may be securely stored and deleted periodically.

8. International Transfers:
As we operate in the UK, India, and Australia, your data may be transferred to and processed in these countries. We ensure all such transfers comply with UK and international data protection laws.

9. Your Rights Under GDPR & UK GDPR: If you are in the UK or EU/EEA, you have the right to:
– Access your personal information
– Request correction or deletion
– Restrict or object to processing
– Request data portability
– Withdraw consent at any time
To exercise your rights, contact us at info@mlesystems.co.uk. We respond to all valid requests in a timely manner.

10. Your Choices: You have full control over your personal data. You may:
– Unsubscribe from marketing emails
– Disable cookies in your browser
– Request access, correction, or deletion of your data

11. Updates to This Policy: We may update this Privacy Policy as needed to reflect legal changes or improvements in our services. Updates will be posted on this page with a revised effective date.

12. Governing Law: This Privacy Policy and any related matters shall be governed by and interpreted in accordance with the laws of the United Kingdom.

13. Contact Us: If you have any questions or would like to exercise your privacy rights, please contact:
India Office: A-26, Guru Kripa-1, Swej Farm, New Sanganer Rd, Jaipur, Rajasthan, India
UK Office: 128 City Road, London EC1V 2NX, United Kingdom
Australia Office: 1/28A Carinya Rd, Girraween NSW 2145, Australia
Email: info@mlesystems.co.uk
Phone: +91 83087 64279 | +44 7983 700 990

Summary: At MLE Systems, your privacy is our priority. We collect only what-s necessary, use it responsibly, and give you full control over your data. If you have any concerns, we’re here to help.